All payments on Podia are processed directly by Stripe and/or PayPal, depending on which platforms you’ve connected and how your customer chooses to pay.
For example, if a customer pays using PayPal, the money will go straight into your PayPal account. If they pay by card and you’ve connected Stripe, the funds will be handled by Stripe.
Podia doesn’t hold or collect your payments — everything goes through your connected payment platforms.
In most cases, Stripe or PayPal will deposit the money into your bank account within about 2 business days. If you’re not seeing the funds, it’s best to check directly with Stripe or PayPal to see if there are any pending holds, verifications, or limitations on your account.
If you have additional questions, Stripe (one of our two payment processors) has a good list of frequently asked questions around getting paid.
Still need help?
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄