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Understanding the email warm-up period

Newer accounts enter a temporary warm-up period to protect their sending reputation. Learn more in this article.

Written by Rodrigo

If you’re new to sending emails on Podia, you’ll enter an email warm-up period designed to help establish a strong email deliverability reputation.

In this article, we'll talk more about the email warm-up period.


What is the email warm-up period?

If you’re new to sending emails on Podia, you’ll be placed under an email warm-up period.

This period will automatically lift after you’ve sent your first few emails on Podia and is intended to help you build a solid email deliverability reputation.

During the warm-up period, you can only send emails at least 24 hours apart from each other.

What emails count towards that limit?

The warm-up period would only affect email broadcasts and campaigns.

Transactional emails will continue to be sent as usual to your customers.


FAQ

What can I do to remove the warm-up period from my account?

This period will automatically lift after you’ve sent your first few emails on Podia and is intended to help you build a solid email deliverability reputation.

As you continue to send out emails and build your email reputation, this restriction will be automatically lifted from your account.

Can I schedule emails to be sent less than 24 hours apart during the warm-up period?

No, emails cannot be scheduled to be sent less than 24 hours apart during the warm-up period.

If you try to schedule emails with less than 24 hours between them, you’ll receive an error message.
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As you continue to send out emails and build your email reputation, this restriction will be lifted automatically from your account.

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