Discord roles are titles or ranks you can give to members of your server.
Roles help you get to know your members, lock content behind certain channels, and reward supporters. For each role, you can decide what permissions members have, which determines what they can do on your Discord server.
With Podia, you can automatically assign roles based on what products customers purchase from your Podia site!
Associating Discord roles with Podia products
When a customer enrolls in a product, you can assign them a specific Discord role based on their product enrollment.
This will automatically add customers who purchase a specific product on Podia to your Discord server with the assigned role you have set.
First, make sure you have already integrated your Discord server with Podia.
Go to your Products page by clicking Products and choose "All products" from the dropdown.
Click on Edit next to the product you'd like to set up the Discord role for.
Navigate to the Details tab.
Scroll down until you find the Integrations area.
Under Community Integration, select the Discord role you’d like to assign to customers when they purchase this product. Here are the available options:
No access: Purchasing the product won't give customers access to the connected Discord server.
General access: Customers of this product will be added to the Discord server with general access permissions.
Individual roles: Customers of this product will be added to the Discord server with the specific role you selected.
And that's it! Customers who purchase this specific product will now be enrolled in your Discord server with the role you've set.
FAQ & Troubleshooting
Are roles removed from Discord if a customer loses access to the Podia product?
Are roles removed from Discord if a customer loses access to the Podia product?
Yes.
If a specific customer loses access to a Podia product, their assigned role will also be removed from your Discord server. This will happen if:
You still have the role active in your Discord server (it hasn't been manually removed)
The role isn't "General Access" (General Access =
@everyonein Discord which is default and cannot be added or removed)
Please note that if you have the option "Remove community access when a customer loses product access" enabled, customers will be completely removed from your Discord server if they lose access to a product.
If you have any questions, send an email to [email protected] or click the purple help icon to send us a message 😄